Overview

We encourage you to purchage trip insurance for any incidences that occur while travelling. IMT is not responsible for any loss of funds.

Once the cancellation date has passed, all funds will be forfeited.

There are certain situations where only partial refunds are granted: cancellation within the stated time will be as stated from travel agent.

Refunds

Refunds for accomodations must be requested before the cut off date listed in package.

There are no refunds for Improv packages

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at improvmt@gmail.com or jkamba@jjdestinations.com for questions related to refunds and returns.